Every unanswered review is a customer walking to your competitor. Every negative review left unaddressed is costing you thousands. Most business owners know this — and do nothing about it. BLACKTOP fixes that, automatically.
You're running a business. Checking reviews, crafting responses, chasing down happy customers for feedback — it falls through the cracks every single time.
One bad review left unanswered for a week can wipe out months of trust. By the time you see it, the damage is done. Our system alerts you in minutes.
Google ranks businesses with more reviews and active engagement higher in local search. While you're busy, they're building a moat around your patients.
We automate everything. Review monitoring, AI responses, customer follow-ups, reputation reports. You stay focused on your business. We handle the rest.
Set it up once. BLACKTOP runs in the background 24/7 — monitoring, responding, requesting, protecting, and reporting without you lifting a finger.
We link your Google Business Profile to our AI engine. Takes minutes to onboard.
AI watches your Google profile around the clock. New review detected within hours — positive or negative.
AI drafts a response in your brand voice — personalized, professional, ready to post.
Automated SMS and email sequences turn happy patients into 5-star reviews on autopilot.
Negative reviews trigger instant alerts with a drafted response ready to go before things spiral.
Monthly automated report — review growth, response rate, star rating progress. Delivered to your inbox.
Our AI is trained to write responses that sound like you — not like a bot. It reads the review tone, adjusts the response style, and drafts in your brand voice around the clock.
Automated SMS + email follow-up sequences that turn happy customers into public 5-star reviews. Hands-free.
Instant notification + AI-drafted response the moment a negative review lands. Same day, every time.
Auto-generated performance reports. Star rating trends, volume growth, competitor comparison — delivered monthly.
Month-to-month plans built for real businesses. Your reputation never takes a day off — and neither does BLACKTOP.
"Went from 41 reviews to 97 in 60 days. Our Google ranking jumped and the phone hasn't stopped ringing. Best investment we made this year."
"My 3.8 star rating is up to 4.6 in three months. I used to ignore reviews because I didn't have time. Now everything's handled automatically."
"A competitor was beating us on Google with twice the reviews. Six weeks with BLACKTOP and we're ahead. The automation is insane."
We pull your review data, benchmark you against competitors, and show you exactly what it's costing you. No pressure. Just data.